Resources

  • 1. Where can I find the marketing material? (such as banners, logo and thumbnail)

    Please visit the below URL for all SA Gaming marketing materials
    https://www.saapiservice.com/resources
    Password: sagaming

  • 2. Where can I find the RTP of all games? Can I change it on our side?

    You may go to https://www.saapiservice.com/resources and look for Promotion Material. The RTP can be found in the Game Portfolio files. The RTP is fixed and cannot be changed.
    Password: sagaming

  • 3. Where can I find the Game Rules?

    You may check the Game rules in the game clients and at the below URL:
    https://www.sa-rules.com/en/baccarat.html

IP

  • 4. Is there any district limitation on the IPs?

    API: All countries
    Back Office: Bulgaria, China, Israel, Philippines and USA
    Games Access: Bulgaria, China, Israel, Korea, Philippines and USA

    Please provide your IPs to API integration team if you would like to test in the restricted districts

  • 5. Are there limits on IP Allow List?

    To ensure a high-security level, we have limits on the number of IP in Allow List.
    API Allow List: 30
    Back Office Allow List: 100
    Game Login Allow List: 100

Technical

  • 6. Does API URL support HTTP or HTTPS?

    It supports HTTP.

  • 7. Do you support html5?

    Yes, we support html5 mobile and desktop version.

  • 8. How many decimal points does the amount in API show?

    They round up to 2 decimal points.

  • 9. How can we change the bet limits?

    You can change the bet limits for new players/ individual player in back office. For the existing players, you can change it by API. Please refer to the API document section 5.1.5 “SetBetLimit”.

  • 10. What is the time zone used in Back Office and API server?

    It is GMT+8 in Back Office and API server.

    Our system counts a day from 12:00:00 p.m. to 11:59:59 a.m.

Accounts Creation

  • 11. What kinds of accounts do you provide?

    We have two kinds of accounts - agent account and operator account.

    Agents have a back office account to manager all operator accounts.

    Operators have their own back office account and an uniques secret key.

  • 12. Is there a limit on the length of a username?

    Username must be between 6 and 20 Alphanumeric without any symbols.

  • 13. What should we do if we have new operators?

    You should fill in the agent or operator setup form and return to us. We will create the accounts for you.

Others

  • 14. What currencies do you support?

    We support the following currencies: AED, ARS, AUD, BDT, BND, BRL, CAD, CHF, CLP, DKK, EUR, GBP, HUF, INR, JPY, KZT, LKR, MYR, mXBT, NOK, NZD, PEN, PLN, RUB, SEK, SGD, THB, TND, TRY, TWD, UAH, USD, USDT, USDT0, ZAR

    The following currencies are in 1:1000

    IDR, KHR, MMK, VND

  • 15. What languages do you support?
      Live Game E-Game Fishing Game
    English Y Y Y
    Traditional Chinese Y Y Y
    Simplified Chinese Y Y Y
    Indonesian Y Y Y
    Japanese Y Y Y
    Viet Y Y Y
    Thai Y Y Y
    Malay Y
    Italian Y
    Spanish Y

  • 16. When is the regular maintenance?

    The Weekly Maintenance in production environment is on Monday from 10:00 to 12:30 (GMT+8).
    The Weekly Maintenance in testing environment is on Tuesday from 11:00 to 13:30 (GMT+8).

    *If there is any special arrangement, we will inform you in advance through skype or email.